EXTERNAL PRIVACY STATEMENT
This is the privacy statement from Explect B.V.. When performing our work activities, we
process personal data. We attach great value to privacy and in this statement we
therefore explain about the manner in which we deal with personal data within our
We receive your personal data because you use our services and/or because these are
actively provided to us by yourself or a third party. These data are then processed by us
in accordance with the applicable regulations and our privacy statement. All this for the
purpose of providing you with better service.
The personal data we process include the following:
= First name and family name
= Date of birth
= Telephone number
= E-mail address
= IP address
= Other personal data you actively provide
= Information about your activities on our website
= Bank account number
Besides this, we process special personal data, which may include:
= Citizen Service Number (CSN)
We only process your personal data with your consent and/or because this is necessary
for the execution of an agreement with you and/or for compliance with a legal obligation
and/or for the protection of vital interests and/or for the performance of a task in the
general interest and/or to represent our legitimate interests.
We process your special personal data solely in so far as permitted by law.
We process your personal data, among other things:
= for our records;
= to inform you about our goods and services;
= to inform you about our promotions, events, etc.;
= to react to your questions, remarks, complaints, etc.;
= to enable delivery of our goods and services to you.
If we request your personal data, you will not be obliged to provide us with them.
However, if you do not provide us with the (full) data requested, this may negatively
impact our service to you.
We keep your personal data only for as long as this is necessary for the objectives as
referred to above. As soon as the objective is achieved, we aim to remove your data
from our records within 3 months.
Your personal data are not only used by us internally, if necessary to achieve the
aforementioned objectives we also share them with our suppliers and partners, with
whom we have concluded processing agreements. Unless we are legally obliged to do so,
we will not share your personal data with third parties for reasons outside the
aforementioned objectives. We do not have the right to sell your personal data on to
Your personal data are stored by us within the EU and may be shared by us with
companies/institutions outside the EU.
We do not use automated decision-making and/or profiling. However, we will never base
decisions that may have great implications for you on automated decision-making and/or
profiling without human assessment.
We ensure that proper technical and organisational measures are in place to protect your
personal data, in accordance with the state of the art. These measures include (1) not
collecting any more data from you than actually required to achieve our objectives, (2)
internally restricting access to your data to those who actually require such access and
(3) externally ensuring proper physical and digital security of your data are in place.
Where we refer to other websites, we point out to you that they may apply different rules
each website for yourself, we bear no responsibility in this regard.
stored on your computer. The information contained within can be sent back to our
servers on a next visit). More information about our cookies is available in our cookie
If you wish, you may request to review your personal data (or receive a copy of these),
to rectify, supplement and/or wholly/partially delete or transfer to a third party (data
portability). You may also ask us to limit or stop the processing of your data. If
processing your data is based on your consent, you may revoke this consent. Except for
in case of special circumstances, this will be free of charge. You may contact our privacy
coordinator for all your requests. The privacy coordinator will handle your request and
inform you about the decision.
Questions, remarks and complaints
If you have any questions, remarks and/or complaints about this statement, our privacy
policy or the aforementioned requests, you may contact our privacy coordinator. If you
are dissatisfied with the manner in which your complaint is handled, you may turn to the
Dutch Data Protection Authority.
Contact privacy coordinator
Attn privacy coordinator
alexander bellstraat 16 3261 lx oud-beijerland
As soon as we receive a message from you, we will confirm this to you. We subsequently
aim to send a reaction no later than within one month. In extraordinary situations, this
may extend to 3 months.
This version was drawn up on 03 January 2020. We reserve the right to un ilaterally
website regularly for any amendments.